Privacy Policy
Last updated: November 14, 2024
This Privacy Policy describes how The Black Cat Emporium (the "Site", "we", "our") collects, uses and discloses your personal information when you visit, use our services or make a purchase from theblackcatemporium.com (the "Site") or communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, the terms "you" and "your" refer to the user of the Services, whether a customer, site visitor or any other person from whom we have collected information in accordance with this policy.
Please read this privacy policy carefully.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal or regulatory reasons. We will post the revised policy on the Site, update the “Last Updated” date, and take any other action required by applicable law.
How we collect and use your personal information
To provide the Services, we collect personal information about you from a variety of sources, as set out below. The information we collect and use varies depending on how you interact with us.
In addition to the specific uses described below, we may use the information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligation, enforce applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.
What personal information we collect
The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term “personal information,” we are referring to information that identifies, relates to, describes, or can be associated with you. The following sections describe the specific categories and types of personal information we collect.
Information we collect directly from you
Information you submit directly to us through our Services may include:
- Contact information, including your name, address, telephone number and email address.
- Order information including your name, billing address, shipping address, payment confirmation, email address and phone number.
- Account information, including your username, password, security questions and other information used for account security purposes.
- Customer service information, including information you choose to include in your communications with us, for example, when you send a message through the Services.
Certain features of the Services may ask you to provide us with certain personal information. You can choose not to provide this information, but doing so may prevent you from using or accessing those features.
Information we collect about your use
We may also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including information about your device, browser, network connection, IP address, and other information regarding your interaction with the Services.
Information We Obtain from Third Parties
Finally, we may obtain information about you from third parties, including vendors and service providers who may collect information on our behalf, such as:
- Companies that support our Site and Services, such as Shopify.
- Our payment processors, who collect payment information (e.g., banking information, credit or debit card information, billing address) to process your payment and fulfill your orders to provide you with the products or services you have requested, for the purpose of performing our contract with you.
- When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we or third parties we work with may automatically collect certain information using online tracking technologies such as pixels, web beacons, software development kits, third-party libraries, and cookies.
Any information we obtain from third parties will be treated in accordance with this Privacy Policy. See also the section below, Third Party Websites and Links.
How we use your personal information
- Providing Products and Services . We use your personal information to provide you with the Services in order to perform our contract with you, including to process your payments, fulfill your orders, send you notifications related to your account, purchases, returns, exchanges or other transactions, create, maintain and manage your account, arrange for shipping, facilitate returns and exchanges and other features related to your account.
- Marketing and Advertising . We may use your personal information for marketing and promotional purposes, such as sending you marketing, advertising and promotional communications via email, SMS or postal mail, and showing you advertisements for products or services.
- Security and Fraud Prevention . We use your personal information to detect, investigate, or take action regarding fraudulent, illegal, or malicious activity.
- Communicating with you and improving services . We use your personal information to provide you with customer support and improve our Services.
Cookies
Like many websites, we use cookies on our Site. For specific information about the cookies we use to power our store with Shopify , see https://www.shopify.com/legal/cookies . We use cookies to power and improve our Site and Services.
How we disclose personal information
In certain circumstances, we may disclose your personal information to third parties for the purposes of performing contracts, for legitimate interests or for other reasons in accordance with this privacy policy. These circumstances may include:
- With vendors or other third parties who perform services on our behalf (e.g., IT management, payment processing, data analysis, customer support, cloud storage, fulfillment and shipping).
- With business and marketing partners to provide services and advertise to you.
- When you ask us to disclose certain information to third parties, such as to ship products to you or through the use of social media widgets or login integrations, with your consent.
We disclose the following categories of personal information and sensitive personal information about users for the purposes described above in the "How We Collect and Use Your Personal Information" and "How We Disclose Personal Information" sections:
| Category | Categories of recipients |
|---|---|
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We do not use or disclose sensitive personal information without your consent or for the purpose of inferring characteristics about you.
With your consent, we share personal information for the purpose of performing advertising and marketing activities, as follows.
Third Party Websites and Links
Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites that are not affiliated with or controlled by us, you should review their privacy and security policies and other terms and conditions of use. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of any information found on such sites. Information you provide on public or semi-public areas, including information you share on third-party social media platforms, may also be visible to other users of the Services and/or users of such third-party platforms, without limiting our or any third party's use of them. Our inclusion of such links does not, in itself, imply an endorsement of the content of such platforms or their owners or operators, except as otherwise set forth in the Services.
Children's data
The Services are not intended for use by children, and we do not knowingly collect personal information from children. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact information provided below to request deletion.
As of the effective date of this Privacy Policy, we do not actually know that we “share” or “sell” (as those terms are defined under applicable law) the personal information of persons under 16 years of age.
Security and retention of your information
Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee “absolute security.” Additionally, any information you send to us may not be secure while in transit. We recommend that you do not use unsecured channels to communicate sensitive or confidential information to us.
How long we retain your personal information depends on a variety of factors, such as whether we need the information to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce other applicable agreements and policies.
Your rights
Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute and may only apply in certain circumstances, and we may in some cases refuse your request as permitted by law.
- Right to access/know : You may have the right to request access to the personal information we hold about you, including details of how we use and share your information.
- Right to erasure : You may have the right to request that we delete the personal information we hold about you.
- Right to Correction : You may have the right to request that we correct the personal information we maintain about you.
- Right to portability : You may have the right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
- Right to Opt-Out of Sales, Sharing, or Targeted Advertising : You may have the right to ask us not to “sell” or “share” your personal information or to opt-out of our processing of your personal information for purposes that are considered “targeted advertising,” as defined in applicable privacy laws. Please note that if you visit our Site while the Global Privacy Control opt-out preference signal is enabled, depending on your location, we will automatically treat this as a request to opt-out of the “sale” or “sharing” of information for the device and browser you are using to visit the Site.
- Restriction of processing : You may have the right to ask us to stop or restrict our processing of personal information.
- Withdrawal of consent : Where we rely on your consent to process your personal information, you may have the right to withdraw that consent.
- Appeal : You may have the right to appeal our decision if we refuse to process your request. You can do this by responding directly to our refusal.
- Managing Communication Preferences : We may send you promotional emails which you may opt out of receiving at any time by using the unsubscribe option displayed in our emails. If you unsubscribe, we may still send you non-promotional emails, such as those about your account or orders you have placed.
You may exercise any of these rights where indicated on our Site or by contacting us using the contact details set out below.
We will not discriminate against you for exercising any of these rights. We may need to collect information from you to verify your identity, such as your email address or account information, before providing a substantive response to the request. In accordance with applicable law, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require the agent to provide proof that you have authorized them to act on your behalf, and we may require you to verify your identity directly with us. We will respond to your request as quickly as possible, as required by applicable law.
Complaints
If you have a complaint about how we handle your personal information, please contact us using the contact details provided below. If you are not satisfied with our response to your complaint, depending on where you live, you may have the right to appeal our decision by contacting us using the contact details set out below, or to lodge your complaint with your local data protection authority. For the EEA, you can find a list of supervisory authorities responsible for data protection here .
International Users
Please note that we may transfer, store and process your personal information outside the country in which you live. Your personal information is also processed by employees and by third party service providers and partners in these countries.
If we transfer your personal information outside of Europe, we will use recognised transfer mechanisms such as the European Commission's standard contractual clauses or any equivalent contract issued by the competent authority in the United Kingdom, as applicable, unless the transfer of data is to a country deemed to provide an adequate level of protection.
Contact
If you have any questions about our privacy practices or this Privacy Policy, or would like to exercise any of the rights you have, please call or email us at info@theblackcatemporium.com or contact us at 9 Place Saint Pierre, 42400 Saint Chamond, FRANCE
For the purposes of applicable data protection laws and unless explicitly stated otherwise, we are the controller of your personal information.